Shipping & Delivery Times

Generic Shipping Policy Template

This document sets out the shipping policy that applies to customers that make a purchase at If you have any questions, please contact our customer service team on 0141 846 0456 or

Shipping Options & Delivery Costs

We offer free shipping on all UK orders to the mainland. Orders outside of the mainland may incur additional charges.

Order Processing Time

All orders placed before 2 PM Monday to Friday are processed and dispatched within 1-3 days. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website and will receive updates from our couriers by text. You should receive your order within 7-14 business days at most, if the delivery has taken longer than this then please contact

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.

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